๐ฅ๐ฒ๐ฎ๐ฑ๐ ๐๐ผ ๐๐ต๐ฎ๐น๐น๐ฒ๐ป๐ด๐ฒ, ๐๐ฟ๐ฒ๐ฎ๐๐ฒ & ๐๐ต๐ฎ๐ป๐ด๐ฒ ๐๐ต๐ฒ ๐๐ผ๐๐ฟ๐ถ๐ฒ๐ฟ ๐น๐ฎ๐ป๐ฑ๐๐ฐ๐ฎ๐ฝ๐ฒ?
Pathao is looking for a Deputy Manager, Sorting Operations for our Courier team. At Pathao, weโre on a mission to revolutionize logistics, streamline operations, and exceed customer expectations. If youโre driven by innovation and thrive in a fast-paced environment, exciting opportunities await you.
The incumbent will have the responsibility to:
- Lead daily sorting operations, ensuring timely parcel receipt, sorting, and dispatch.
- Oversee docking, zone-wise sorting, basket creation, and final dispatch execution.
- Monitor warehouse capacity, parcel volume trends, and resource utilization.
- Forecast manpower, equipment, and shift planning based on parcel volume.
- Define and implement SOPs to drive accuracy, safety, and operational efficiency.
- Identify bottlenecks and lead process improvement initiatives to enhance performance.
- Supervise and guide Team Leaders, Shift In-Charges, and core warehouse teams.
- Conduct performance reviews, training, and capacity-building programs.
- Ensure staff discipline, attendance compliance, and morale across shifts.
- Ensure 100% reconciliation of inbound and outbound parcels and baskets.
- Conduct random audits and deep dives on loss, damage, or misrouting issues.
- Maintain data accuracy and integrity within Hermes/software systems.
- Prepare daily, weekly, and monthly MIS reports on key KPIs (TAT, SLA, productivity, errors).
- Liaise with Transport, Linehaul, Delivery, and Technology teams to ensure coordination.
- Participate in management review meetings and provide actionable insights.
Requirements:
- Bachelorโs degree in Business, Logistics, Supply Chain, or a related field.
- 4โ5 years of experience in warehouse, logistics, or courier operations, with at least 2 years in a supervisory/leadership role.
- Strong understanding of parcel lifecycle, sorting workflows, and transport logistics.
- Familiarity with warehouse software and tracking systems.
- Strong leadership and team management skills.
- Analytical mindset with data-driven decision-making.
- Problem-solving and conflict resolution abilities.
- Proficiency in MS Excel, Google Sheets, and operational software tools.
- Excellent communication and cross-functional collaboration skills.
- Shift flexibility, including night and weekend availability.
- On-ground presence required during peak parcel inflow and dispatch hours.
- High-pressure, fast-paced environment handling large parcel volumes.
Hereโs What Youโll Enjoy at Pathao!
- A dynamic & collaborative workspace
- Competitive salary package
- Two annual festival bonuses
- Leave encashment
- Comprehensive insurance coverage
- Gratuity benefit
- Meal Allowance
- Phone allowance
- Periodic team dinner
- Exclusive employee discounts on Pathao services
If you are interested, then please Apply by clicking the button below:
We will be accepting applications till ๐ข๐ฐ๐๐ผ๐ฏ๐ฒ๐ฟ ๐ฏ๐ฌ, ๐ฎ๐ฌ๐ฎ๐ฑ.